[rt-users] Is possible to get the name of the AdminCc group in Searches
Ruslan Zakirov
ruz at bestpractical.com
Thu Mar 24 07:30:01 EDT 2011
Hello,
RT 3.8 has a few modifications to show groups instead of displaying
users who are members of those groups. I think there are places where
we don't do this. Feel free to file a bug report, preferably with a
screenshot.
On Wed, Mar 23, 2011 at 8:22 PM, Ahmed, Mohammed Naweed (LNG-BCT)
<naweedmohammed.ahmed at lexisnexis.com> wrote:
> AdmiCc, gives you the email addresses of all members of the Group the ticket
> is assigned to. I would like to get the Name of the group, can it be done?.
>
>
>
> For example the AdminCc of ticket 1 is a group called ‘Group1’, and m1,m2,
> m3 are members of Group1.
>
>
>
> When I select the column ‘AdminCc’ in the search, it is giving me the email
> addresses of m1, m2 and m3, I want the name ‘Group1’
>
>
>
>
>
> Thanks, any help is greatly appreciated.
>
> Naweed
>
>
>
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--
Best regards, Ruslan.
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