[rt-users] Subscription of Dashboard and Outlook

[Shawn M Moore]

(11/03/24 18:02), Christian Loos wrote:
> How about loading a special css file when you generate the dashboard
> email. This css file can be empty by default so you only have to put a
> file within the local path where you can tweak the styles.
>

You can do this using the Head callback in /Elements/Header. Inspect $m 
for the path (/Dashboards/Render.html) and request args (!Preview).

> -Chris
>
> Am 24.03.2011 19:53, schrieb Shawn M Moore:
>> The email is the same regardless of what mail client you're using. We
>> inline everything (CSS and images) for you, otherwise you might have to
>> teach your mail client how to authenticate against your RT server and
>> that would be a pain in the neck.
>>
>> The real problem is that Outlook's rendering engine can't handle the
>> complicated HTML and CSS that we use for search results. This is why it
>> gives you a link to view the page in a browser.
>>
>> Shawn
>