[rt-users] Dashboard not sent ? > Resolved

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Fri Mar 25 09:27:36 EDT 2011


Thanks Gerard that works !

I skipped the step in the README when installing the sytem as it wasn't 
needed as a start.
Thought i couldn't find revelant help in the mail archives until i added 
the "cron" keyword following your email.

And the results are displayed corectly within Lotus Notes.

Raphael

------

Hi Raphael

did you add something like

    0  * * * * /opt/rt3/sbin/rt-email-dashboards

in a crontab ?

Gerard


On 2011-03-25 10:17, Rapha?l MOUNEYRES wrote:
>
> Hi,
>
> i have my RT3.8.8 running correctly on a Mandriva 10 machine, with 
> mail sent through smtp working on tickets updates with scrips.
>
> I have subscribed to a dashboard who is using a saved search (with 
> visible results), But  i never receive the email.
>
> whenever i change my subscription settings, i have the result yellow 
> box showing something like
> /"Contenu chang?(e) de 
> 
'BQcDAAAACRcAAAAACVJlY2lwaWVudBcFZGFpbHkAAAAJRnJlcXVlbmN5FwI2NwAAAAtEYXNoYm9h 

> 
cmRJZBcBMQAAAANEb20XBTEyOjAwAAAABEhvdXIXAjIwAAAABFJvd3MXATEAAAADRm93CIAAAAAH 

> Q291bnRlchcGTW9uZGF5AAAAA0Rvdw== ' ? 
> 
"BQcDAAAACRcFZGFpbHkAAAAJRnJlcXVlbmN5FwAAAAAJUmVjaXBpZW50FwI2NwAAAAtEYXNoYm9h 

> 
cmRJZBcFMTQ6MDAAAAAESG91chcBMQAAAANEb20XATAAAAAEUm93cxcBMQAAAANGb3cIgAAAAAdD 

> b3VudGVyFwZNb25kYXkAAAADRG93 "/
>
> Something i'm not sure is really correct..
>
> i tried both leaving the "To:" field empty tu use my default adress 
> mentioned, and filling it again with my email adress. None of them 
> worked.
>
> and nothing is showing in RT (debug mode) or sendmail logs... can 
> anyone give me a hint ?
>
> Rapha?l 
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