[rt-users] rt-mailgate, --queue extension and disabled queues

Kevin Falcone falcone at bestpractical.com
Mon Mar 28 11:38:52 EDT 2011


On Mon, Mar 28, 2011 at 11:48:32AM +0200, Aaron Ross wrote:
>    Hi all,
>    Our users are reporting that before we upgraded to 3.8.8 queues that were disabled did not
>    continue to receive mails, but that post upgrade they are. It's entirely possible we lost a
>    local change in the upgrade.
>    I'm wondering if that (accepting mail for disabled queues) is an expected behavior. And if so
>    where the code that does the lookup actually lives.

As far as I know, you've always been able to create tickets in
disabled Queues.  Someone 'fixed' that early in 3.8.x but it breaks
Approvals so it was changed back.  You can probably git blame it to
find the details.

-kevin
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