[rt-users] Error: [email address] appears to point to this RT instance

Kyle Barger kbarger at ltsp.edu
Tue Mar 29 15:46:37 EDT 2011


On Tue, Mar 29, 2011 at 2:30 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

>
> If you've not set RTAddressRegexp, RT looks at CorrespondAddress
> CommentAddress and every queue's Correspond and Comment address for
> the user's email.
>
>
Thank you!  That did it. An ancient, unnoticed queue had the user's email
set as the correspond address for the queue.

-- 
Kyle Barger
Director of Information Systems
The Lutheran Theological Seminary at Philadelphia
  (Please email helpdesk at ltsp.edu or phone   x7385 for assistance with
computer, network, or telephone problems)
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