[rt-users] Query tickets by user custom field
Daniel De Marco
ddm at bartol.udel.edu
Wed Mar 30 09:12:02 EDT 2011
Hi,
I'm trying to get a list/chart of the number of tickets per group of
users.
I created a User CF named group and all users (non-privileged) are
assigned a specific value of this CF. Is there a way to search for all
tickets where the requestor has a specific value in this CF?
It sounds like a join in TicketSQL, is there such a thing?
Thanks, Daniel.
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