[rt-users] Query tickets by user custom field

Ruslan Zakirov ruz at bestpractical.com
Thu Mar 31 11:53:12 EDT 2011


On Thu, Mar 31, 2011 at 4:54 PM, Daniel De Marco <ddm at bartol.udel.edu> wrote:
> * Kevin Falcone <falcone at bestpractical.com> [03/30/2011 10:58]:
>> Unfortunately, TicketSQL doesn't support searching on User CFs.
>> You can group by it in a chart, but you can't search by it without
>> extending the TicketSQL syntax.
>
> Grouping by it in a chart would be exactly what I need. However I don't
> see the user cf in the drop down menu in the chart page. Is it supposed
> to be there in 3.8.9?

I don't think it's. Even 4.0 probably lacks such groupping.

>
> Thanks, Daniel.
>



-- 
Best regards, Ruslan.



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