[rt-users] Template not seeing value just set in Scrip

Kenneth Crocker kfcrocker at lbl.gov
Thu Mar 31 13:37:16 EDT 2011


Drew,

Did you *turn on* TransactionBatch (*Set($UseTransactionBatch, '1');* ) in
your RT_SiteConfig.pm file?

Kenn
LBNL

On Wed, Mar 30, 2011 at 5:26 PM, Drew Hahn <dhahn at newsroomsolutions.com>wrote:

> Kenn,
>
>
> Thanks for the suggestion, but that didn’t seem to do it.  I set both the
> Scrip that sets the CF field and the one that fires the Template to
> TransactionBatch.  But same thing – the second Scrip doesn’t see the change.
>
>
>
> --drew
>
>
>
>
>
> *From:* rt-users-bounces at lists.bestpractical.com [mailto:
> rt-users-bounces at lists.bestpractical.com] *On Behalf Of *Kenneth Crocker
> *Sent:* Wednesday, March 30, 2011 7:51 PM
> *To:* rt-users at lists.bestpractical.com
> *Subject:* Re: [rt-users] Template not seeing value just set in Scrip
>
>
>
> Drew,
>
> Absolutely. We had the same problem awhile back. We changed the "Stage" to
> TransactionBatch for any scrip that update a field (CF or otherwise) and for
> scrips that notify using templates that show those fields. Works great.
>
> Kenn
> LBNL
>
>
>
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