[rt-users] Exchange Email Set-up

[Carl Palmer]

I wanted to thank you for your input and share the solution that I
finally came to.  

 

After adding the ip address of the RT server to the SMTP relay on our
Small Business Server I started to get an error 

 

The message contains a content type that is not supported
  <domain.com #5.6.1 smtp;554 5.6.1 Body type not supported by Remote
Host>

 

It turned out to be a problem with exchange listening for 8bitmime.
After I edited this setting on the SBS using adsiedit.msc and navigating
to 

Configuration > CN=config > CN=services > CN=Microsoft Exchange >
CN=Domain > CN=AdminGroups > CN=firstadmingroup > CN=Servers >
CN=computername > CN=Protocols > CN=SMTP > CN=1

And then changing the value of MSExchInboundCommand to reduce the
default number of 7697601 by 4194304.  Here is an link that talks about
this field: http://support.microsoft.com/?kbid=257569.  It now works

 

 


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