[rt-users] rt-shredder issues

Mike W uce_mike at yahoo.com
Wed May 4 18:04:49 EDT 2011



Since upgrading to 3.8.10 I've been having a problem with rt-shredder. 
It claims "Tickets" plugin doesn't exist but when you run help for it it 
shows it in the list.


../sbin/rt-shredder --plugin help-Tickets                 Couldn't find 
plugin 'Tickets'
Plugins list:
         Objects
         Users
         Attachments
         Summary
         Tickets
         SQLDump
-----------------------------------
This is the full command I normally run:

../sbin/rt-shredder --force --plugin 'Tickets=query,Status="deleted" AND 
LastUpdated < "14 days ago";limit,1000000'

when I run list is shows this:

  ../sbin/rt-shredder --plugin list
Plugins list:
         Objects
         Users
         Attachments
         Summary
         Tickets
         SQLDump


Which seems odd because "Tickets" does infact exist. Any thoughts?

-- 

Mike Wilson




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