[rt-users] Old RT and New RT ?

[Kevin Falcone]

On Mon, May 09, 2011 at 08:40:06AM -0700, aseim99 wrote:
> 
> My manager has given this task to me and will agree to upgrade the present
> system for the fear that if something going wrong. So the solution he has
> agreed to is to do it side by side. So i have no say here unless its not
> possilble to do side by side working solution. Hope that explains my
> situation. 

It sounds like you haven't tried installing the new version of RT on a
test system with a copy of your database and trying the upgrade to see
how long it takes?  That might be a useful thing to try if you want
facts for your manager.
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