[rt-users] Old RT and New RT ?

aseim99 aseim.safaya at zf-uk.com
Tue May 10 08:37:54 EDT 2011


That's just 

=head1 SYNOPSIS

    rt-mailgate --help : this text

Usual invocation (from MTA):

    rt-mailgate --action (correspond|comment|...) --queue queuename
                --url http://your.rt.server/
                [ --debug ]
                [ --extension (queue|action|ticket) ]
                [ --timeout seconds ]

Its what we do under aliases . My question here is how to use procmail with
rt-mailgate?
Sorry for my ignorance , i have very new to all this .

Thanks

Kevin Falcone-2 wrote:
> 
> On Tue, May 10, 2011 at 01:15:06AM -0700, aseim99 wrote:
>> 
>> Any examples to understand how it works ? 
> 
> perldoc /opt/rt3/bin/rt-mailgate
> rt-mailgate --help
> 
>> 
>> Kevin Falcone-2 wrote:
>> > 
>> > On Mon, May 09, 2011 at 09:17:40AM -0700, aseim99 wrote:
>> >> 
>> >> Is there a way to simple alter settings in rt_mailgate script so that
>> >> based
>> >> on ticket number , the old rt or the new rt will receive replys etc ?
>> Not
>> >> playing around with procmail but simple altering rt_mailgate under
>> >> /etc/smrsh/rt_mailgate . ?
>> > 
>> > No, you need to change the way you invoke rt-mailgate itself
>> > by passing a different url
>> > 
>> > -kevin
>> > 
>> >  
>> > 
>> 
>> -- 
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>> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>> 
> 
>  
> 

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