[rt-users] Can't connect to old DB

[Rob Munsch]

Thanks, Ruslan: check all that, I couldn't find any errors with rt or the database, so I looked looked at my apache2 config again.  Replaced it with the stock example in the docs, which I perhaps should have done before getting hung up on the idea it was a DB communication issue.  It's working now (and also seems a great deal faster than 3.8!).

> -----Original Message-----
> From: ruslan.zakirov at gmail.com 
> [mailto:ruslan.zakirov at gmail.com] On Behalf Of Ruslan Zakirov
> Sent: Wednesday, May 11, 2011 6:40 PM
> To: Rob Munsch
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] Can't connect to old DB
> 
> Hi,
> 
> Logs should contain more precise error messages. Also, it may 
> be difference in Database* options. However, you say that 
> schema upgrade went well, so it sure connects to some DB.
> 
> Use mysql client, check list of DBs, check tables, for 
> example rt4 comes with articles table that was not in RT3.8, 
> check rights in mysql.
> 
> On Wed, May 11, 2011 at 6:29 PM, Rob Munsch 
> <Munsch at phillycarshare.org> wrote:
> > Sorry, List: I’ve read the various docs and worked on this 
> a few days, 
> > but…
> >
> >
> >
> > I’ve installed rt4 next to my rt3, and specified use of the rt3 
> > database, with the same username and password.  However, going to 
> > rt.domain.com now shows me the “Hey congrats, you’ve a new 
> RT install!  
> > Let’s set up the database!”
> >
> >
> >
> > On the commandline, the rt_user can connect to mysql with 
> the password 
> > I’ve specified.  I’ve checked the config files and the correct 
> > username and mysql password are there.  I’ve followed, I 
> thought, the 
> > updated apache instructions (and I do seem to be hitting 
> /opt/rt4/ and 
> > not /opt/rt3/).  I’m stumped.  Is this a symptom of a 
> common mistake, 
> > or I have done something strange?
> >
> >
> >
> > Thanks…
> >
> >
> >
> > ------------------------
> >
> > Rob Munsch
> >
> > IT Administrator
> >
> > PhillyCarShare
> >
> > 215-495-1040 x131
> >
> > www.phillycarshare.org
> >
> >
> >
> > Our Vision: A Philadelphia in which non-profit car sharing 
> exceeds the 
> > convenience, flexibility, and affordability of car ownership.
> >
> >
> 
> 
> 
> --
> Best regards, Ruslan.
>