[rt-users] Documenting RT Queue configs?
Kenneth Crocker
kfcrocker at lbl.gov
Thu May 12 13:13:03 EDT 2011
Howard,
We have over 100 Queues that we use to support a whole slew of software.
Although Rights Matrix does help when I'm curious about who can do what,
your report idea is something I think might come in handy for us. If you
ever get it working, are you going to create an extension for RT to
implement with a future version upgrade? Perhaps under "Tools->Reports"?
Kenn
LBNL
On Thu, May 12, 2011 at 4:02 AM, Howard Jones <howie at thingy.com> wrote:
> On 09/05/2011 10:30, Howard Jones wrote:
> > I'd like to be able to present that information with the context of the
> > groups people are members of, so it's obvious that a whole block of
> > people are affected by the same group membership (I try to avoid giving
> > single users special permissions):
> >
> > ModifyTicket:
> > User1
> > User2
> > Group1:
> > Group2:
> > User3
> > User4
> > User5
> >
> > Before I dig into GroupMembers and figure it out, does such a thing
> > already exist? It seems like it'd be quite useful... RightsMatrix does
> > it from the point of view of a User, but not a Queue.
> >
> Just to stop this being one of those never-answered search hits, here's
> the function I came up with to do the recursive group part of this.
> Given an RT::Group, it produces a nested <ul> list of all the groups,
> and their members. Each group and user has a link to their page in the
> Admin webui, so you can use it to tweak things.
>
> The actual rights checking I stole straight out of
> Admin/Queues/GroupRights.html and Admin/Elements/SelectRights.
>
> print "<ul>";
> print explode_group($Queue->AdminCc());
> print "</ul>";
>
>
>
> sub explode_group {
> my ($Group) = @_;
>
> my $results = "";
>
> my $members = $Group->MembersObj();
> while ( my $member = $members->Next ) {
> $results .= "<li><strong>" . $member->MemberObj->Object->Name .
> "</strong>";
> if ( $member->MemberObj->IsGroup ) {
> $results .= " <a href='"
> . $RT::WebURL
> . "/Admin/Groups/Modify.html?id="
> . $member->MemberObj->Object->id
> . "'>[C]</a>";
> $results .= "<ul>";
> $results .= explode_group( $member->MemberObj->Object );
> $results .= "</ul>";
> }
> else {
> $results .= " <a href='"
> . $RT::WebURL
> . "/Admin/Users/Modify.html?id="
> . $member->MemberObj->Object->id
> . "'>[C]</a>";
> $results .= " <em>"
> . ( $member->MemberObj->Object->RealName || "" ) . "</em>";
> $results .= " - ";
> $results .= $member->MemberObj->Object->EmailAddress;
> if ( $member->MemberObj->Object->Disabled ) {
> $results .= " <strong class='warning'>DISABLED</strong>";
> }
> }
>
> $results .= "</li>";
> }
>
> return $results;
>
> }
>
>
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