[rt-users] upgrade 3.8.7 > 3.8.8

Kevin Falcone falcone at bestpractical.com
Tue May 17 16:02:14 EDT 2011


On Tue, May 17, 2011 at 11:53:41PM +0500, Rana Tanveer wrote:
>    Hi Community.
> 
>    I have upgraded 3.8.7 > 3.8.8 my two RT instances. (one for external and one internal). I am
>    getting following two problems at only one of my RT.

You should really come up to 3.8.10 which has a ton of bugfixes and
security fixes.

The error you're seeing has been worked around in later releases, but
is caused by having an invalid $Organization or having changed it
during the upgrade.

-kevin

>    1. I am seeing the following line at the bottom of the page
>    Can't call method "id" on an undefined value at /usr/share/rt3/html/Elements/MyReminders line
>    58.
>    2. i can't see Quichsearch Reminders and Refresh at home page.
> 
>    It is not fixing up through global section. surprising element is that on the other RT machine
>    there is no such issue.
> 
>    any clue ?
> 
>    Rana Tanveer
>    +923224247373
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