[rt-users] Date Custom Field in RT 4

[Kenneth Crocker]

Kevin,

Well, I guess that means I'll have a lot of DB work to do to preserve the CF
Dates when we upgrade to 4.0.
;-).

Kenn
LBNL

On Tue, May 17, 2011 at 2:34 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Tue, May 17, 2011 at 02:02:58PM -0700, Kenneth Crocker wrote:
> >    That's odd. I use Emmanuel Lacour's code for 3.8 and I don't have this
> problem. My users can
>
> Kenn, the 3.8 date custom field patch and the 4.0 datetime custom
> field types have very little in common.
>
> In fact, there really isn't an upgrade path between the two due to the
> various bugs in the patch and general improvements in Custom Fields in
> 4.0
>
> -kevin
>
> >    enter "2011/11/25" or "20/22/2011" or pick a date from the Calendar
> pop-up and it is always
> >    interpreted correctly into our preferenced format of yyyy-mm-dd. DId
> you set a default date
> >    format preference in your configurations? Ours drops the time element
> (since we really don't
> >    care what time something was done).
> >
> >    Kenn
> >    LBNL
> >
> >    On Tue, May 17, 2011 at 1:42 PM, Wayne Thursby <[1]
> wayne.thursby at hcmeinc.com> wrote:
> >
> >      The date custom field is a welcomed addition, and opens up a lot of
> possibilities.
> >      Everything works great, but I've noticed one assumption it makes
> that is, at least in my
> >      case, an incorrect one.
> >
> >      Instead of selecting dates from calendars, my users type in dates
> manually. I am in America,
> >      so this follows the (admittedly silly) format of "MM/DD/YY"
> >
> >      If the users manually type in a date such as the 25th of August,
> 2010 as "8/25/10", the date
> >      is correctly interpreted by the custom field.
> >
> >      However, when a more ambiguous date is entered, such as the 9th of
> August, 2010, the date is
> >      incorrectly parsed as being in the international (and more rational)
> format of "DD/MM/YY".
> >      This turns the user's intended input, "8/9/10" into meaning the 8th
> of September, 2010.
> >
> >      Computers are typically easier to configure than users. Is the
> default format for date
> >      CustomFields configurable? If not, should I file a feature request?
> >      Wayne Thursby
> >      System Administrator
> >      Healthcare Management Enterprises, Inc.
> >
> > References
> >
> >    Visible links
> >    1. mailto:wayne.thursby at hcmeinc.com
>
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