[rt-users] Difference between reply and comment

[Garry Booth]

On 19 May 2011, at 10:57, john s. wrote:

>
> Hello everybody
>
>
> One of my colleague ask me this
>
> and i have to admit from myself ... i don't know
>
>
> did anybody know where is the difference?
>
>
> best regards john s.
>


Hi John

I believe comment doesn't send an email to the requestor whereas reply  
does

regards

Garry

--
Dr Garry Booth
IT Services
Loughborough University