[rt-users] Records RT - Doubt

Ruslan Zakirov ruz at bestpractical.com
Wed May 25 12:37:43 EDT 2011


Hi,

Take look at charts, saved searches and dashboards. If it's not
enough, people often use csv export and excel to produce reports.

On Wed, May 25, 2011 at 8:16 PM, Felipe Agnelli Barbosa
<no.molas at gmail.com> wrote:
> Dear,
>
> Not sure this is the place, but wanted help to generate some reports
> relating to RT in a MySQL database.
>
> I wonder if they already have a tool ready for customization of reports, or
> if I have to do this via sql queries.
>
> Thank you in advance,
>
> Felipe
> BR
>
> --
> " A dúvida é o principio da sabedoria "
>
>
>



-- 
Best regards, Ruslan.



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