[rt-users] Records RT - Doubt

Dustin Berube dustin.berube at gmail.com
Wed May 25 21:38:38 EDT 2011


> 3) Then we have an alternative for users who never get onto RT. We created
> DB "Views" (native SQL) used for reporting only and then use Cognos as a
> reporting tool against those views. The reports that exist are available
> thru "links" in our company website.
>
> Kenn,

I'd be curious to find out a little more about the Cognos configuration. If
you are using Impromptu, are you using a distributed catalog setup to
distribute the catalog to your Cognos users? I currently use Cognos to
generate reports from our ERP/CRM package running on an iSeries.

Thanks,
Dustin
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