[rt-users] CommandByMail + SLA, set CF SLA using email does not work

[Ruslan Zakirov]

On Mon, May 30, 2011 at 9:33 PM, Daniel Schwager
<Daniel.Schwager at dtnet.de> wrote:
> Hi,
>
>> > Also, we are using RT-Extension-CommandByMail to
>> > set e.g. the SLA by email (AddCF.{SLA}:Task-low),
>> > but this does not work.
>
>> Try to use TransactionBatch stage for the SLA scrip that sets default value.
>
> no, this does not work either.

Is it possible that you have several custom fields named SLA? Check database.


> regards
> Danny
>
>



-- 
Best regards, Ruslan.