[rt-users] ExternalAuth, local users, and upgrade woes

Kevin Falcone falcone at bestpractical.com
Wed Nov 9 12:55:27 EST 2011

On Wed, Nov 09, 2011 at 09:45:20AM -0800, Yan Seiner wrote:
> On Wed, November 9, 2011 9:10 am, Kevin Falcone wrote:
> > On Wed, Nov 09, 2011 at 09:01:01AM -0800, Yan Seiner wrote:
> >>
> >> On Wed, November 9, 2011 8:49 am, Kevin Falcone wrote:
> >>
> >> > If you're having trouble managing RT internal users while logged in as
> >> > an LDAP user, please see Ruslan's response about possible bugs.  Try
> >> > logging in as root and seeing if that helps.
> >>
> >> Is the bug report public?  If so, where?
> >
> > If there is an existing bug report it would be in the rt.cpan.org
> > queue for RT-Authen-ExternalAuth.  If there is no report, please make
> > one.
> I've been poking around in the databases...
> In the virgin RT4 database (the one we created from scratch) the password
> field is varchar(256).
> In the converted RT3->RT4 database the password field is varbinary(40).
> In the original RT3 database, the password field is varbinary(40).
> I don't know enough about mysql but that doesn't seem right.  Can some
> mysql gurus clue me in?

It looks like you didn't run the database upgrade scripts.
On 4.0.3 after running make upgrade it should tell you about
make upgrade-database.  There is a step that the automated process
runs which converts you to a varchar(256).

There are a *lot* of important changes between 3.8 and 4.0 that happen
at the database level, including lots of new columns and tables.

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