[rt-users] make upgrade-database fails
Kevin Falcone
falcone at bestpractical.com
Fri Nov 18 12:53:39 EST 2011
On Fri, Nov 18, 2011 at 09:46:27AM -0800, Jared Griffith wrote:
> Yeah, um, since I've been doing this for 11 years, I am pretty certain I know where and what I
> granted privileges too. I did actually solve the problem by making sure that the
> RT_SiteConfig.pm had the correct settings.
Glad to hear it was just a configuration problem and not an RT bug.
-kevin
> On Fri, Nov 18, 2011 at 8:06 AM, Kevin Falcone <[1]falcone at bestpractical.com> wrote:
>
> On Thu, Nov 17, 2011 at 01:31:17PM -0800, Jared Griffith wrote:
> > Apparently this isn't a bug, was wondering if any of you have run into the following
> scenario:
> >
> > I am trying to upgrade from version 3.6.11 to the most recent. When running make
> > upgrade-database, it errors out with the following:
> >
> > DBI connect('dbname=rt3;host=
> > localhost','rt_user',...) failed: Access denied for user 'rt_user'@'localhost' (using
> > password: YES) at /usr/local/share/perl5/DBIx/SearchBuilder/Handle.pm line 103
> > Connect Failed Access denied for user 'rt_user'@'localhost' (using password: YES)
> > at /home/jared/rt-4.0.4/sbin/../lib/RT.pm line 165
> > make: *** [upgrade-database] Error 255
> >
> > I have verified that I can access the mysql server with the user and password that I am
> using,
> > so I am at a loss as to what to do here.
> >
>
> Unfortunately, you've cut out all the interesting things, such as what
> upgrade-database says at the beginning about how the connection is
> going to happen. Also, you've not shown how you connect successfully.
>
> Without that information, anything would be a guess. My guess is that
> you've granted your rights to rt_user on a different host.
> -kevin
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