[rt-users] LDAP ExternalAuth broken after upgrade from 4.0.2 to 4.0.4

Kevin Falcone falcone at bestpractical.com
Wed Nov 23 16:15:46 EST 2011

On Wed, Nov 23, 2011 at 02:20:14PM -0600, Karl Boyken wrote:
> From the LDAP server logs, it looks like a TLS negotiation failure.
> So, how does upgrading to 4.0.4 break RT::ExternalAuth TLS
> negotiation?  I'm using the same settings for 4.0.4 as I do for
> 4.0.2.  I reverted to 4.0.2, and LDAP works.

There have been some weird interaction with the crypt/ssl libs under
mod_perl and the gnupg libs.  It's possible that there is also
something going on with Net::LDAP's ssl settings, but that's pure
speculation.  It'd be interesting to know your apache config.

> >Message: 6 Date: Wed, 23 Nov 2011 13:53:22 -0500 From: Kevin Falcone <falcone at bestpractical.com> To: rt-users at lists.bestpractical.com Subject: Re: [rt-users] LDAP ExternalAuth broken after upgrade from 4.0.2 to 4.0.4 Message-ID: <20111123185322.GU1021 at jibsheet.com> Content-Type: text/plain; charset="us-ascii" On Wed, Nov 23, 2011 at 11:46:44AM -0600, Karl Boyken wrote:
> >>> We run RT on RedHat Enterprise Server 6.1, with Perl 5.14.2.  We set
> >>> up RT::ExternalAuth to authenticate against our OpenLDAP server, and
> >>> it works fine with RT 4.0.2.  But after upgrading to RT 4.0.4, LDAP
> >>> authentication breaks.  I'd appreciate any helpful ideas.  Here's
> >>> the relevant log entry--it's an LDAP bind() error:
> >>>
> >>>
> >>> Nov 23 11:27:28 serv07 RT:
> >>> RT::Authen::ExternalAuth::LDAP::_GetBoundLdapObj Can't bind:
> >>> LDAP_OPERATIONS_ERROR 1 (/path_to_our_RT/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth/LDAP.pm:467)
> >This usually means that the LDAP server rejected you in some way.
> >You may find more information in the server logs, you may also set
> >net_ldap_args => [ debug => 2 or 8 ] in addition to your current args
> >to get back the full dumps of packets coming over the wire.
> >Please note that the debug dumps may contain privileged info, so it's
> >really just a debugging shim.
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