[rt-users] Show customfields in search results

Bart bart at pleh.info
Mon Oct 3 09:31:38 EDT 2011

Hi Ruslan,

Thanks for the reply, that explained a little but not all when it comes to
my problem. . .

But it did point me in the right direction, under the root user I was able
to do this but under a normal mortal user it wasn't possible. It ended up
being an issue with rights on the custom fields, I needed to separately add
the view rights to the custom field for the privileged users.

I'm now able to use them in my search fields :)

Thanks for the push in the right direction.

-- Bart

2011/10/3 Ruslan Zakirov <ruz at bestpractical.com>

> I believe FAQ covers it. Fields applied globally listed all the time.
> Fields applied to particular queues listed after adding queue condition into
> query. As well you can use advanced tab and edit format string.
> Regards, Ruslan. From phone.
> 03.10.2011 14:50 пользователь "Bart" <bart at pleh.info> написал:
> > Hi,
> >
> > Is there a way to also show Custom Fields in your search results as
> columns?
> >
> > I'm running RT 4.0.2 and currently it only shows the RT system fields as
> an
> > option for a column.
> >
> >
> > -- Bart
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