[rt-users] RT-Users Digest, Vol 90, Issue 67

Michael Polenske Michael.Polenske at skm-skyline.de
Mon Oct 10 07:31:48 EDT 2011

Hi Sharon,

sorry for late reply, I was on holiday last weeks.

Many thanks for your help. WatcherGroup.id was what I was looking for. 

Many thanks - Michael

-----Original Message-----
From: Sharon.Belliveau at frb.gov [mailto:Sharon.Belliveau at frb.gov] 
Sent: Donnerstag, 22. September 2011 17:30
To: Michael Polenske
Cc: rt-users at lists.bestpractical.com
Subject: Re: RT-Users Digest, Vol 90, Issue 67

>Date: Wed, 21 Sep 2011 14:55:28 +0200
>From: "Michael Polenske" <Michael.Polenske at skm-skyline.de>  To your  
>second question - I want to create to search to find all tickets
of my group - something like "cc.id == _groupofcurrentuser__"

Try using  WatcherGroup.id  in your query. We have a dashboard for a
group whose id is 119.  The search criteria includes 'WatcherGroup.id =
119'. The query returns all tickets where any member of group 119 has a
role: owner, requestor, cc or admincc.

Sharon Belliveau
Application Design + Development
Research & Statistics
Federal Reserve Board

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