[rt-users] RT and Kerberos SSO

Kevin Falcone falcone at bestpractical.com
Tue Oct 11 14:43:28 EDT 2011

On Tue, Oct 11, 2011 at 08:29:20PM +0200, jm130794 wrote:
> [Tue Oct 11 18:23:10 2011] [debug]:
> RT::Authen::ExternalAuth::CanonicalizeUserInfo called by RT::User
> /opt/rt3/local/plugins/RT-Authen-ExternalAuth/lib/RT/User_Vendor.pm
> 20 with: Disabled: 0, EmailAddress: , Gecos:
> jmcarica at univ-fcomte.fr, Name: jmcarica at univ-fcomte.fr, Privileged:

Did you mean to stash your email address in the Gecos or in the
EmailAddress field?  I suspect you're failing because you can't have
two users with the empty email address in your unique index.

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