[rt-users] RT and Kerberos SSO

Kevin Falcone falcone at bestpractical.com
Tue Oct 11 15:08:49 EDT 2011

On Tue, Oct 11, 2011 at 08:59:01PM +0200, jm130794 wrote:
> I use EmailAddress to store my email. Only two users don't have
> email :  RT_System and Nobody.
> rt3=# select Name,EmailAddress,gecos from users where Name like 'jmcarica';
>    name   |            emailaddress             |   gecos
> ----------+-------------------------------------+------------
>  jmcarica | jean-michel.caricand at univ-fcomte.fr | jmcaricand

I suggest you do like '%jmcarica%' so it does the search you intended.
I suggest you also compare email addresses.

You didn't provide any of your mappings for your 3 canonicalization
lookups, so unfortunately we're just guessing back and forth at what
happens, but at least one of yours appeared to have a Gecos mismatch.

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