[rt-users] Can't select user at the page Global User Rights
trs at bestpractical.com
Fri Oct 14 12:55:51 EDT 2011
On 10/12/2011 05:36 PM, Aline Guedes wrote:
> Hello Thomas,
> Sorry, sending the page sources.
Your UserRights.html is completely missing all the panels for the user
rights. I'm not sure how that happened, especially since you _do_ have
the "add a user" panels that are generated _afterwards_. Can you send
the Configuration -> Tools -> System Configuration page?
What are the results of running this SQL query against the RT database?
select a.* from ACL a join CachedGroupMembers cgm on
cgm.GroupId=a.PrincipalId where a.PrincipalType='Group' and
Check the RT error logs as well and see what's there.
More information about the rt-users