[rt-users] Adding custom field to the Queue object thru initial data script (4.0.2)

Kevin Falcone falcone at bestpractical.com
Wed Oct 26 18:24:12 EDT 2011


On Wed, Oct 26, 2011 at 10:20:24PM +0000, Srikumar Nair wrote:
> I got that suggestion (Queue => 0) from Ruslan for another question.

Correct, it applies to Ticket Custom Fields, which is the question
Ruslan was answering.

> BTW, back to my original question..
> 
> I am trying to create a custom field on the Queue object with the initial
> data script, which has the following entry:
> 
>     {
>         Name        => 'Country',
>         Type        => 'SelectSingle',
>         LookupType  => 'RT::Queue',
>         Disabled    => 0,
>         Queue       => 0,
>         Description => 'Country information is used to identify country
> specific queues',
>     },
> 
> My assumption is specifying the LookupType as 'RT::Queue' will make it add
> it to the Queue object. But this gets added to the Ticket object.
> 
> How do I add custom field to Queue Object?

Remove Queue => 0 from the code you've pasted.

-kevin
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