[rt-users] Change the shown 'logged in as...' name

[Izz Abdullah]

I'm glad I could assist.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of declaya
Sent: Friday, October 28, 2011 1:50 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Change the shown 'logged in as...' name


Hi Izz,

That's it!! :D
I just forgot to clear the mason cache.
Thanks a LOT for this hint! 
Everything works as expected now.

I didn't even know that there is a wiki page about the mason cache:
http://requesttracker.wikia.com/wiki/CleanMasonCache
http://requesttracker.wikia.com/wiki/CleanMasonCache 

You made my day. Have a nice weekend!



Izz Abdullah wrote:
> 
> Did you clear the mason cache after making this change?
> 
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of declaya
> Sent: Thursday, October 27, 2011 1:12 AM
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Change the shown 'logged in as...' name
> 
> 
> Good morning,
> 
> I'm using mod_auth_kerb with Apache to authenticate our users. The
> authentication works fine, each user is recognized by their
> userPrincipalName from our AD which is mapped to RT as their username. 
> This causes to show also the userPrincipalNames in the main navigation
> bar,
> which confuses the users.
> So now my question is:
> How can I change the shown name in the navigation bar? It would be great
> if
> I could change it to the RealName of the user.
> I tried to change the /path/to/rt/share/html/Elements/Tabs file from
> $session{'CurrentUser'}->Name to $session{'CurrentUser'}->RealName in
> lines
> 385 and 731 but it didn't work.
> 
> I would really appreciate some help. 
> Thanks in advance!
> 
> Have a nice day!
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> Sent from the Request Tracker - User mailing list archive at Nabble.com.
> 
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Barcelona, Spain  November 28 & 29, 2011
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Washington DC, USA  October 31 & November 1, 2011
> *  Barcelona, Spain  November 28 & 29, 2011
> 
> 

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View this message in context: http://old.nabble.com/Change-the-shown-%27logged-in-as...%27-name-tp32729334p32736272.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.

--------
RT Training Sessions (http://bestpractical.com/services/training.html)
*  Washington DC, USA  October 31 & November 1, 2011
*  Barcelona, Spain  November 28 & 29, 2011