[rt-users] Upgrading from 3.8.4 to 4.0.2

Izz Abdullah Izz.Abdullah at hibbett.com
Sat Oct 29 10:32:41 EDT 2011

Please ignore.  I just rebooted our mail server and apparently this was stuck in the queue (looking at the date).

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Izz Abdullah
Sent: Wednesday, September 14, 2011 9:50 AM
To: 'rt-users at lists.bestpractical.com'
Subject: [rt-users] Upgrading from 3.8.4 to 4.0.2

Hello All,
I am looking to upgrade our current installation from 3.8.4 -> 4.0.2.  We're running linux, and the server is virtualized.  I'm starting to do a bit of research on two separate approaches for the upgrade, and thought I would come back here for advice.

Can we export the mysql database in 3.8.4 and easily migrate it into 4.0.2 without doing an in-place upgrade (e.g. fresh install of 4.0.2 on another virtual machine and import the 3.8.4 database)

Can someone point me to some decent documentation on in-place upgrading from 3.8.x -> 4.0.2?

Thanks in advance,
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