[rt-users] search/dashboard of ticket with childern

Kevin Falcone falcone at bestpractical.com
Mon Oct 31 13:20:08 EDT 2011

On Mon, Oct 31, 2011 at 12:01:04PM -0400, Darin Perusich wrote:
> I want to create a query for a dashboard where I'm searching on a ticket
> and any children ticket underneath it. Think project management type of
> view, 1 top level ticket, with any number of children, children with
> children. I was thinking I'd be able to search on HasMember where the
> HasMember of the top-level ticket but this always returns zero results.
> How would I go about accomplishing this?

Go to the top level ticket, and in the Links box, the Children word
will be clickable and take you to a search that shows you the syntax
for the search that you want.

-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20111031/c423eed9/attachment.sig>

More information about the rt-users mailing list