[rt-users] search/dashboard of ticket with childern
falcone at bestpractical.com
Mon Oct 31 13:20:08 EDT 2011
On Mon, Oct 31, 2011 at 12:01:04PM -0400, Darin Perusich wrote:
> I want to create a query for a dashboard where I'm searching on a ticket
> and any children ticket underneath it. Think project management type of
> view, 1 top level ticket, with any number of children, children with
> children. I was thinking I'd be able to search on HasMember where the
> HasMember of the top-level ticket but this always returns zero results.
> How would I go about accomplishing this?
Go to the top level ticket, and in the Links box, the Children word
will be clickable and take you to a search that shows you the syntax
for the search that you want.
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