[rt-users] RT Upgrade problem

[Arkadiusz Miskiewicz]

On Friday 02 of September 2011, Kevin Falcone wrote:
> On Thu, Sep 01, 2011 at 05:32:00PM +0000, Derek Rumig wrote:
> >    I was running 3.8.7 and had a user using the 3.5-default. Now he
> >    cannot login with 4.0.1 and gets the error
> >    
> >    Could not find component for path `/NoAuth/css/3.5-default/main.css'
> >    
> >    Anyone know where in the database you can set the users theme? Or if
> >    there is a way around this?
> 
> There's a bug open for this
> http://issues.bestpractical.com/Ticket/Display.html?id=18271 (guest/guest)
> 
> You can delete all of their preferences by finding the Attributes
> record named Pref-RT::System-1 with the appropriate ObjectType and
> ObjectIds

Or just symlink 3.5-default to other existing theme dir, login and change 
theme in preferences.

> 
> -kevin


-- 
Arkadiusz Miśkiewicz        PLD/Linux Team
arekm / maven.pl            http://ftp.pld-linux.org/