[rt-users] New 4.02 install issue-Can't locate I18N/LangTags/List.pm (solved)

[Mark Story]

Aha!  Found the problem.

Permissions for some of the sub directories of one of the Perl module 
locations (/usr/local/share/perl/5.10.0) were wrong.  After chmod'ing 
them all is good now it seems.

I thought CPAN maintained all the permissions for Perls modules ... 
guess not.



--Mark

> Greetings,
>
> Fresh install of RT 4.02 on Linux, all dependencies tests passed,
> everything fired up as expected except when accessing pages that have
> language selections, e.g. create user.
>
> The error message appears only in the browser, nothing in the log files
> (full text at the end of this email) but boils down to:
>
> "Error during compilation of /opt/rt4/share/html/Elements/SelectLang:
> Can't locate I18N/LangTags/List.pm in @INC"
>
>  From the RT System Configuration page, shows Detect.pm but not List.pm:
>
> I18N::LangTags 0.35 /usr/share/perl/5.10/I18N/LangTags.pm
> I18N::LangTags::Detect 1.03 /usr/share/perl/5.10/I18N/LangTags/Detect.pm
>
> And the search path looks good:
>
> /opt/rt4/sbin/../local/lib
> /opt/rt4/sbin/../lib
> /etc/perl
> /usr/local/lib/perl/5.10.0
> /usr/local/share/perl/5.10.0
> /usr/lib/perl5
> /usr/share/perl5
> /usr/lib/perl/5.10
> /usr/share/perl/5.10
> /usr/local/lib/site_perl
> .
> /etc/apache2
>
> However, the Perl module is in fact on disk:
> www:/usr/share/perl/5.10.0/I18N/LangTags# ll /usr/share/perl/5.10
> lrwxrwxrwx 1 root root 6 Apr 28 2010 /usr/share/perl/5.10 -> 5.10.0
> www:/usr/share/perl/5.10.0/I18N/LangTags# ll
> total 40
> -rw-r--r-- 1 root root 6538 Jun 30 20:44 Detect.pm
> -rw-r--r-- 1 root root 28826 Jun 30 20:44 List.pm
>
>
> CPAN reports the LangTag modules are all up to date. Has anyone else
> seen this before? Suggestions?
>
> Thanks!
>
>
> --Mark
>
>
>
> =============================================================
>
> Full error message as appears in the browser:
>
> Error during compilation of /opt/rt4/share/html/Elements/SelectLang:
> Can't locate I18N/LangTags/List.pm in @INC (@INC contains:
> /opt/rt4/sbin/../local/lib /opt/rt4/sbin/../lib /etc/perl
> /usr/local/lib/perl/5.10.0 /usr/local/share/perl/5.10.0 /usr/lib/perl5
> /usr/share/perl5 /usr/lib/perl/5.10 /usr/share/perl/5.10
> /usr/local/lib/site_perl . /etc/apache2) at
> /opt/rt4/share/html/Elements/SelectLang line 70. Stack:
> [/opt/rt4/share/html/Elements/SelectLang:70] [I18N/LangTags/List.pm:70]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Interp.pm:817]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Interp.pm:445]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Request.pm:1127]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Request.pm:1060]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Request.pm:1239]
> [/opt/rt4/share/html/Admin/Users/Modify.html:94]
> [/opt/rt4/share/html/Widgets/TitleBox:56]
> [/opt/rt4/share/html/Admin/Users/Modify.html:102]
> [/opt/rt4/share/html/Admin/autohandler:49]
> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:538]
> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:285]
> [/opt/rt4/share/html/autohandler:53] BEGIN failed--compilation aborted
> at /opt/rt4/share/html/Elements/SelectLang line 70. Stack:
> [/opt/rt4/share/html/Elements/SelectLang:70]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Interp.pm:817]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Interp.pm:445]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Request.pm:1127]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Request.pm:1060]
> [/usr/local/share/perl/5.10.0/HTML/Mason/Request.pm:1239]
> [/opt/rt4/share/html/Admin/Users/Modify.html:94]
> [/opt/rt4/share/html/Widgets/TitleBox:56]
> [/opt/rt4/share/html/Admin/Users/Modify.html:102]
> [/opt/rt4/share/html/Admin/autohandler:49]
> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:538]
> [/opt/rt4/sbin/../lib/RT/Interface/Web.pm:285]
> [/opt/rt4/share/html/autohandler:53]
>
>
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> * Chicago, IL, USA September 26 & 27, 2011
> * San Francisco, CA, USA October 18 & 19, 2011
> * Washington DC, USA October 31 & November 1, 2011
> * Melbourne VIC, Australia November 28 & 29, 2011
> * Barcelona, Spain November 28 & 29, 2011


-- 


========================================================
You are no age between space