[rt-users] Quick Ticket Creation

Raed El-Hames Raed.El-Hames at daisygroupplc.com
Tue Sep 6 09:38:47 EDT 2011


John,

You need to edit Elements/QuickCreate and change
<option value="<%$session{'CurrentUser'}->id%>" selected="selected"><%$session{'CurrentUser'}->Name %></option>
<option value="<%$RT::Nobody->id%>"><%loc('Nobody')%></option>

TO

<option value="<%$RT::Nobody->id %>" selected="selected"><%loc('Nobody')%></option>
<option value="<%$session{'CurrentUser'}->id%>"><% $session{'CurrentUser'}->Name %></option>

Roy

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-----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
> bounces at lists.bestpractical.com] On Behalf Of john s.
> Sent: 06 September 2011 13:22
> To: rt-users at lists.bestpractical.com
> Subject: [rt-users] Quick Ticket Creation
>
>
> Hello everybody
>
> Is it possible to set the owner to nobody by default , if you use the
>
> Option to create a Quick ticket ?
>
>
> best regards
>
> john s.
> --
> View this message in context: http://old.nabble.com/Quick-Ticket-Creation-
> tp32407339p32407339.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
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