[rt-users] Implementing LDAP Authentication in RT 4.0.2 - help please

[Izz Abdullah]

So I have checked a few things and am still stumped.  The Net::LDAP and child modules are loaded, and so is the RT::Authen::ExternalAuth.  The log file is NOT being generated in [RTHOME]/var/log...the directory is empty, so I can't see what the LDAP module is 'spitting out'.  Do I need to turn on debugging somewhere for LDAP authentication so I can at least see why I am not able to login?  I've tried various login types (email address, AD login ID, and even DOMAIN\loginID with my AD credentials and it says 'invalid username or password'.  I am still able to login with the root account, and I don't have any other accounts setup yet on this install (we will migrate our 3.8.4 mysql db to this installation once we've tweaked it).

I would appreciate some direction, or what I need to post here for direction...something to keep me from pulling the rest of my hair out. =)

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Izz Abdullah
Sent: Thursday, September 15, 2011 4:50 PM
To: 'rt-users at lists.bestpractical.com'
Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2

Thanks a ton.  I got this installed and tweaked the RT_SiteConfig file, but I get the following error:
Can't use string ("My_LDAP") as an ARRAY ref while "strict refs" in use at /opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm line 55.

If I comment the use strict; out of the ExternalAuth perl directive, then I can access RT, but not utilizing LDAP.  Any ideas?

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, September 15, 2011 2:47 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Implementing LDAP Authentication in RT 4.0.2

On Thu, Sep 15, 2011 at 02:04:18PM -0500, Izz Abdullah wrote:
>    I have yet to find some definitive documentation on implementing LDAP authentication in RT
>    4.0.x.  I found this wiki: [1]http://requesttracker.wikia.com/wiki/LdapSiteConfigSettings
> 
>    I've also found a lot of other things related to outdated, very early 3.x, versions of RT.  I
>    would appreciate if anyone could assist in pointing me in the right direction.

You appear to have found another wildly out of date wiki page.
Thanks, I've added the appropriate category.

If you review:
http://requesttracker.wikia.com/wiki/LDAP

It points at the relevant options.

RT-Authen-ExternalAuth 0.09 or mod_auth_kerb work fine with RT4

-kevin
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