[rt-users] How to avoid a huge dataset returning

Michael Stepanov michael at stepanoff.org
Fri Sep 16 14:02:36 EDT 2011


I use RT 3.8.2

On Fri, Sep 16, 2011 at 6:02 PM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Fri, Sep 16, 2011 at 05:08:24PM +0300, Michael Stepanov wrote:
> > Hi,
> >
> > Our RT3 system is a big and it crashes time to time. Today we found one
> > query in the slow queries log which killed the system:
> > *
> > # Query_time: 97  Lock_time: 0  Rows_sent: 15906633  Rows_examined:
> 39069181
> > SELECT main.* FROM Transactions main  WHERE (main.Type = 'Create' OR
> > main.Type = 'Comment' OR main.Type = 'Correspond')  ORDER BY main.Created
> > ASC, main.id ASC;
> > *
> > Is there a way to reduce a number of returning records on the application
> > level?
>
> That doesn't looks like a standard RT query, but you haven't provided
> your version.  You'll probably want to turn on the StatementLog option
> and figure out where that query is coming from so you can fix the
> source.
>
> -kevin
>
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-- 
Cheers,
Michael
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