[rt-users] Need help configuring RT Mailgate for Secure POP3 connection

[josh.cole]

I am still getting authorization failures. Error and fetchmail config are
posted below. I have created a test pop account and tested the credentials I
am using. Any feedback you can provide is much appreciated.

Error:
fetchmail: Error exchanging credentials
fetchmail: Authorization failure on help at exchange.fp.local
fetchmail: Query status=3 (AUTHFAIL)
fetchmail: sleeping at Fri 16 Sep 2011 04:07:51 PM PDT for 60 seconds

config:
set daemon 60
set invisible
set no bouncemail
set no syslog
set logfile /var/log/fetchmail.log
poll exchange.fp.local with proto POP3 and options no dns user 'help' with
password 'mypass' is 'help' here options ssl mda "/usr/bin/rt-mailgate
--queue general --action correspond --url http://localhost/rt/"  no keep


josh.cole wrote:
> 
> Sorry, I posted this prematurely. For anyone else needing to do this, it's
> just a matter of adding a new line to the fetchmail config. Add ssl on a
> line below the username and password. 
> 
> josh.cole wrote:
>> 
>> I have an exchange server(2007) and am trying to configure the RT
>> mailgate to pickup messages delivered to a mailbox I've designated for RT
>> automatic ticket creation. I know that I can change it to a non-secure
>> login method but I don't know how many POP users we have. Does anyone
>> know if it's possible to configure fetchmail to connect via pop3s?
>> 
> 
> 

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