[rt-users] Request Tracker Email Issues - Please Help

Ruslan Zakirov ruz at bestpractical.com
Wed Sep 21 04:45:15 EDT 2011


Run the following command:

perl -MMIME::Head\ 9999

Send output.

On Wed, Sep 21, 2011 at 1:48 AM, Daniella Orton
<daniella.orton at gmail.com> wrote:
> To whom it may concern,
>
>
>
> I are currently using Request Tracker 3.8.8 set up on a Linux server.  Upon
> commenting(replying), and creating tickets in Request Tracker, it fails to
> send out any emails and I was wondering if you’d be able to provide some
> assistance with this issue.
>
>
>
> Looking at the log, I receive the following error:
>
>
>
> [Tue Sep 20 17:52:33 2011] [info]:
> <rt-3.8.8-10985-1316541153-1891.21-6-0 at rt3.pts1.adc> #21/429 - Scrip 6 On
> Correspond Notify Owner, Requestors, Ccs and AdminCcs
> (/opt/rt3/bin/../lib/RT/Action/SendEmail.pm:300)
>
> [Tue Sep 20 17:52:33 2011] [error]: Scrip Commit 6 died. - Can't locate
> object method "set" via package "MIME::Head" at
> /opt/rt3/bin/../lib/RT/Interface/Email.pm line 392, <GEN39> line 15.
>
>
>
> I’ve never seen this before, but if you have any insight please let me know,
> and I can provide you more information if need be.
>
>
>
> Thank you in advance for your assistance.
>
> Daniella Orton
>
> 973-610-2679
>
> --------
> RT Training Sessions (http://bestpractical.com/services/training.html)
> *  Chicago, IL, USA — September 26 & 27, 2011
> *  San Francisco, CA, USA — October 18 & 19, 2011
> *  Washington DC, USA — October 31 & November 1, 2011
> *  Melbourne VIC, Australia — November 28 & 29, 2011
> *  Barcelona, Spain — November 28 & 29, 2011
>



-- 
Best regards, Ruslan.



More information about the rt-users mailing list