[rt-users] Failure trying to setup fulltext indices with Oracle

[Josh Narins]

> On Thu, Sep 29, 2011 at 09:00:16AM -0400, Josh Narins wrote:
> > We are using RT4.0.2, Oracle 10g and RHEL5.
> >
> > RT is running fine.
> >
> > I wanted to add the full text search, and this is what I got...
>
> The CTXAPP role is tied to the Oracle Text tool.
> Do you have Oracle Text installed?  If not, Oracle has no full text
> indexing.  If you do have it installed, does it define a different role
> name?
>
> -kevin

Thank you. It was installed but not configured.

> > >  /home/apps/sbin/rt-setup-fulltext-index --dba system --dba-
> password
> > > ********
> > [Thu Sep 29 12:37:05 2011] [debug]: RT's GnuPG libraries couldn't
> > successfully read your configured GnuPG home directory
> > (/home/apps/builds/rt/rt-4.0.2/var/data/gpg). PGP support has been
> > disabled (/home/apps/sbin/../lib/RT/Config.pm:579)
> > [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed:
> > ORA-01919: role 'CTXAPP' does not exist (DBD ERROR: error possibly
> > near <*> indicator at char 6 in 'GRANT <*>CTXAPP TO rt_user') [for
> > Statement "GRANT CTXAPP TO rt_user"] at
> > /home/apps/sbin/rt-setup-fulltext-index line 609.
> > (/home/apps/sbin/rt-setup-fulltext-index:609)
> > [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed:
> > ORA-04042: procedure, function, package, or package body does not
> > exist (DBD ERROR: error possibly near <*> indicator at char 24 in
> > 'GRANT EXECUTE ON CTXSYS.<*>CTX_DDL TO rt_user') [for Statement
> "GRANT
> > EXECUTE ON CTXSYS.CTX_DDL TO rt_user"] at
> > /home/apps/sbin/rt-setup-fulltext-index line 609.
> > (/home/apps/sbin/rt-setup-fulltext-index:609)
> > [Thu Sep 29 12:37:05 2011] [warning]: DBD::Oracle::db do failed: ORA-
> 06550: line 1, column 7:
> > PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
> > ORA-06550: line 1, column 7:
> > PL/SQL: Statement ignored (DBD ERROR: error possibly near <*>
> > indicator at char 6 in 'begin <*>ctx_ddl.create_preference(:p1, :p2);
> > end;') [for Statement "begin ctx_ddl.create_preference(?, ?);  end;"]
> > at /home/apps/sbin/rt-setup-fulltext-index line 546.
> > (/home/apps/sbin/rt-setup-fulltext-index:546)
> > [Thu Sep 29 12:37:05 2011] [crit]: DBD::Oracle::db do failed: ORA-
> 06550: line 1, column 7:
> > PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
> > ORA-06550: line 1, column 7:
> > PL/SQL: Statement ignored (DBD ERROR: error possibly near <*>
> > indicator at char 6 in 'begin <*>ctx_ddl.create_preference(:p1, :p2);
> > end;') [for Statement "begin ctx_ddl.create_preference(?, ?);  end;"]
> > at /home/apps/sbin/rt-setup-fulltext-index line 546.
> > (/home/apps/sbin/../lib/RT.pm:340)
> > DBD::Oracle::db do failed: ORA-06550: line 1, column 7:
> > PLS-00201: identifier 'CTX_DDL.CREATE_PREFERENCE' must be declared
> > ORA-06550: line 1, column 7:
> > PL/SQL: Statement ignored (DBD ERROR: error possibly near <*>
> indicator at char 6 in 'begin <*>ctx_ddl.create_preference(:p1, :p2);
> end;') [for Statement "begin ctx_ddl.create_preference(?, ?);  end;"]
> at /home/apps/sbin/rt-setup-fulltext-index line 546.


Josh Narins
Director of Application Development
SeniorBridge

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Tel: (212) 994-6194
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jnarins at seniorbridge.com

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