[rt-users] Adding CustomField update support to MobileUI RT-3.8.8

ktm at rice.edu ktm at rice.edu
Thu Sep 29 16:51:22 EDT 2011


Dear RT Users,

I am working on adding a some additional update capability to the
MobileUI for an RT-3.8.8 installation. With the following change
I can add Queue updating:

rt2:/rt-3.8.8/local/plugins/RT-Extension-MobileUI/html/m/ticket> diff -u reply*
--- reply	2010-12-08 10:34:21.000000000 -0600
+++ reply_WITHCFs	2011-09-29 15:43:53.000000000 -0500
@@ -23,6 +23,17 @@
     Default      => $ARGS{'Owner'}
 &>
 </div></div>
+<div class="entry"><span class="label"><&|/l&>Queue</&>:</span>
+<div class="value">
+<& /Elements/SelectQueue,
+    Name         => "Queue",
+    ShowNullOption => 0,
+    Default      => $t->QueueObj->Id
+&>
+</div></div>
+<div class="entry"><span class="label"><&|/l&>Hardware Platform</&>:</span>
+<div class="value">
+</div></div>
 <div class="entry timefield"><span class="label"><&|/l&>Worked</&>:</span><span class="value">
 <& /Elements/EditTimeValue,
     Name => 'UpdateTimeWorked',

Unfortunately, "Hardware Platform" is a CustomField and I have not been
able to get anything to work. Has anyone done this and could share a
simple template for that functionality?

Regards,
Ken



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