[rt-users] RT4 "Articles" documentation

[David Chandek-Stark]

Sorry, I only looked in the docs/ directory itself ...

--D

On 9/30/11 2:00 PM, "Kevin Falcone" <falcone at bestpractical.com> wrote:

>On Fri, Sep 30, 2011 at 05:43:47PM +0000, David Chandek-Stark wrote:
>> The pod file is not present in the source dist of RT 4.0.2.
>
>That's strange:
>
>falcone at transom:~$ wget
>http://download.bestpractical.com/pub/rt/release/rt-4.0.2.tar.gz
>falcone at transom:~$ tar zxf rt-4.0.2.tar.gz
>falcone at transom:~$ find rt-4.0.2/docs/ -name articles_introduction.pod
>rt-4.0.2/docs//customizing/articles_introduction.pod
>
>It'll even be installed in /opt/rt4/docs/
>
>-kevin
>
>> On 7/27/11 5:02 PM, "Kevin Falcone" <falcone at bestpractical.com> wrote:
>> 
>> >On Tue, Jul 26, 2011 at 09:50:49PM -0900, Simon Walter wrote:
>> >>    I'm unable to find much documentation regarding "Articles" in
>>RT4. I
>> >>know RTFM was integrated
>> >>    into RT itself. It seems some of the functionality has changed.
>> >>There is some information here
>> >>    about RTFM [1]<http://requesttracker.wikia.com/wiki/RTFM> and some
>> >>of it applies to RT4.
>> >> 
>> >>    The website says: "Incredibly flexible: use articles for any kind
>>of
>> >>content and track only
>> >>    what you need".
>> >> 
>> >>    So... where can I find information / documentation on RT4's
>>Articles
>> >>- the syntax,
>> >>    functionality, etc?
>> >
>> >Start with articles_instroduction.pod that ships with RT in the docs/
>> >directory
>> >
>> >-kevin
>> >
>> >--------
>> >2011 Training: http://bestpractical.com/services/training.html
>> 
>> --------
>> RT Training Sessions (http://bestpractical.com/services/training.html)
>> *  San Francisco, CA, USA  October 18 & 19, 2011
>> *  Washington DC, USA  October 31 & November 1, 2011
>> *  Melbourne VIC, Australia  November 28 & 29, 2011
>> *  Barcelona, Spain  November 28 & 29, 2011
>--------
>RT Training Sessions (http://bestpractical.com/services/training.html)
>*  San Francisco, CA, USA — October 18 & 19, 2011
>*  Washington DC, USA — October 31 & November 1, 2011
>*  Melbourne VIC, Australia — November 28 & 29, 2011
>*  Barcelona, Spain — November 28 & 29, 2011