[rt-users] Am a little bit lost with setup of RT

Kevin Falcone falcone at bestpractical.com
Thu Apr 12 11:52:20 EDT 2012


On Thu, Apr 12, 2012 at 08:31:22AM -0700, who else wrote:
> 
> Have set up RT before, but i am missing my installation documentation;
> nowhere to be seen.
> 
> I have RT up and running on IP adress and Port 8080 with the RT Server. What
> doesn't work at all is the Mailinterface. He says, he sends mails, but they
> never arrive, also, Mails i send to RT won't arrive, so i assume there is a
> problem on that side.

You're running on 8080? so you access it as http://example.com:8080 ?
You're telling mailgate to access it on 80 not 8080.

> I am wondering about the settings for Postfix:
> rt: "|/opt/rt4/bin/rt-mailgate --queue general --action correspond --url
> http://example.com"
> rt-comment: "|/opt/rt4/bin/rt-mailgate --queue general --action comment
> --url http://example.com"
> 
> I gave it a shot with fetchmail, but didn't succeed there.
> 
> My configuration is: The RT Website should be found under
> http://www.example.com, although i would like to have https instead, but i
> want to have it working first, before i am going to experiment with SSL.
> 
> Anybody got a list of packages i need besides the deps, i can fix with make
> fixdeps?
> Also, how to configure Apache Server? I do not want to have it in a
> subdirectory like http://example.com/rt

The standard RT documentation in web_deployment.pod describes how to
put it at example.com.

> Perhaps someone could push me in the right direction, please? Tried to find
> a complete, and also uptodate installation documentation for Ubuntu 10.04
> but haven't found something real helpful.

-kevin
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