[rt-users] Am a little bit lost with setup of RT

[who else]

Kevin Falcone-2 wrote:
> 
> On Sat, Apr 14, 2012 at 10:12:21AM -0700, who else wrote:
>> > 
>> > Any idea how to get mailgate running? The Mails are not bounced, but i
>> > receive every 5hrs a mail delayed email.
> 
> What's in your mail logs.
> What's in your RT logs.
> 
> Also, you didn't reply to my earlier note that you're running RT on
> one port and connecting rt-mailgate to another port.
> 
> -kevin
> 
>  
> 

Hi Kevin, 
i was trying some other suggestions, so i can now give an update:

There are two logfiles in /opt/rt4/var/logs; these contain only zlib
messages and failed logins; i received a bunch of connection timed out
emails, of my test mails.

Mail logs contain entries like:

mail.info:
connect from <ip address>
disconnect from <ip address>
lost connection from <ip address>

On the domain side:

I started the rt server with port 8080 and i can only access it with IP
Adress and port 8080, like http://123.456.789.0:8080, i cannot access it via
http://www.example.com:8080.
I gave it another try by using this setting for apache:

  <VirtualHost example.com:88>
        ### Optional apache logs for RT
        ErrorLog /opt/rt4/var/log/apache2.error
         TransferLog /opt/rt4/var/log/apache2.access
         LogLevel debug

 AddDefaultCharset UTF-8

        DocumentRoot /opt/rt4/share/html
        <Location />
            Order allow,deny
            Allow from all

            SetHandler modperl
            PerlResponseHandler Plack::Handler::Apache2
            PerlSetVar psgi_app /opt/rt4/sbin/rt-server
        </Location>
        <Perl>
            use Plack::Handler::Apache2;
            Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
        </Perl>
    </VirtualHost>

But that wouldn't work either. I still can only connect via IP Adress.

The default configuration is like this:
<VirtualHost *:80>
	ServerAdmin webmaster at localhost

	DocumentRoot /var/www
	<Directory />
		Options FollowSymLinks
		AllowOverride None
	</Directory>
	<Directory /var/www/>
		Options Indexes FollowSymLinks MultiViews
		AllowOverride None
		Order allow,deny
		allow from all
	</Directory>

	ScriptAlias /cgi-bin/ /usr/lib/cgi-bin/
	<Directory "/usr/lib/cgi-bin">
		AllowOverride None
		Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
		Order allow,deny
		Allow from all
	</Directory>

	#Include /etc/request-tracker4/apache2-modperl2.conf


	ErrorLog /var/log/apache2/error.log

	# Possible values include: debug, info, notice, warn, error, crit,
	# alert, emerg.
	LogLevel warn

	#CustomLog ${APACHE_LOG_DIR}/access.log combined

    Alias /doc/ "/usr/share/doc/"
    <Directory "/usr/share/doc/">
        Options Indexes MultiViews FollowSymLinks
        AllowOverride None
        Order deny,allow
        Deny from all
        Allow from 127.0.0.0/255.0.0.0 ::1/128
    </Directory>

</VirtualHost>

Best
w_e
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