[rt-users] Am a little bit lost with setup of RT

[who else]

PS: Perhaps i made a mistake in the first place. 
Since i want RT to respond to http://www.example.com and the mailserver is
mail.example.com, what would be acceptable as hostname? www.example.com ?
Should i configure postfix with IP or with mail.example.com? Emails are
being sent, but the replies are hanging around until they come backwith a
timeout.
Besides all the fixdeps; Postfix, Apache2, optional fetchmail, MySQL, am i
missing something else?

Do i need fetchmail or is it fine just to run postfix? I added this lines to
aliases and executed newaliases, of course.

rt: "|/opt/rt4/bin/rt-mailgate --queue general --action correspond --url
http://example.com"

rt-comment: "|/opt/rt4/bin/rt-mailgate --queue general --action comment
--url http://example.com"

But no emails keep coming in, whether i run fetchmail and postfix or just
postfix alone.
<sigh>
w_e
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