[rt-users] Creating a ticket with attachment in PHP

[Guillaume Hilt]

I hope so because I didn't find anything.

I'm still digging and now I'm sending this kind of request to RT :

HttpRequest Object
(
     [options:HttpRequest:private] =>
     [postFields:HttpRequest:private] =>  Array
         (
             [content] =>  id: 56
Action: comment
Text: Fichier joint
Attachment: ftp_networth.jpg

--uploadfichiersupport--
             [attachment_1] =>  filename: ftp_networth.jpg
Content-Type: image/jpeg

ÿØÿà .... (file content)

Request Content-Type is set to "multipart/form-data; 
boundary=uploadfichiersupport".

I'm trying to find my way using the VB.net example.

   Guillaume Hilt


Le 23/04/2012 16:29, Kevin Falcone a écrit :
> On Mon, Apr 23, 2012 at 12:09:20PM +0200, Guillaume Hilt wrote:
>> Ok, so i'm trying to comment an existing ticket with an attachment :
>>
>> <?php
>>
>> $request        = new HttpRequest( $conf['rt']['url'] .
>> '/REST/1.0/ticket/' . $ticket_id . '/comment?user=' .
>> $conf['rt']['user'] . '&pass=' . $conf['rt']['password'],
>> HTTP_METH_POST );
>>
>> // First way : attachment is directly in the request content
>> $post_data      = array( 'content' =>  "id: " . $ticket_id .
>> "\nAction: comment\nText: Fichier joint\nAttachment: " .
>> $_FILES['uploadedfile']['name'] . "\nattachment_1: " .
>> file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) . "\n" );
>>
>> //Second way : i'm adding the attachment using postfile
>> $post_data      = array( 'content' =>  "id: " . $ticket_id .
>> "\nAction: comment\nText: Fichier joint\n" );
>> $request->addPostFields( $post_data );
>>
>> $request->addPostFile( $_FILES['uploadedfile']['name'],
>> file_get_contents( $_FILES['uploadedfile']['tmp_name'] ) );
>> $result         = $request->send();
>>
>> ?>
>>
>> Either way, it doesn't work.
>>
>> First way gives me a syntax error :
>>
>> HttpMessage Object
>> (
>>      [type:protected] =>   2
>>      [body:protected] =>   RT/3.8.10 409 Syntax Error
>>
>> # Syntax error.
>>
>> id: 48
>> Action: comment
>> Text: Fichier joint
>> Attachment: ftp_networth.jpg
>> attachment_1: \xFF\xD8\xFF\xE0 JFIF 


 ` `  \xFF\xE1\xE8Exif  MM *    
; 
>>
>> #K-\xB4\xF3\xE5<\xC5d\xC90\xAA\x9D\xCA\xDF+60pGKY^!\xD1cÖ¡\xB5\xFF J\xB9\xB2\xBB\xB4\x9B\xED\xB7v\xDB
>>
>>
>> Second way gives me this error :
>> PHP Fatal error:  Uncaught exception 'HttpInvalidParamException'
>> with message 'Empty or too short HTTP message
>>
>> What am i doing wrong ?
>>
>> I searched in this list archive and google but I didn't find any
>> example on how to send an attachment with PHP and the API.
> There are tests for this, so I know it works, I suggest using the
> bin/rt command line client in debug mode to see what it sends over the
> wire.  Otherwise, numerous people have used PHP/Python/Ruby/Java to
> talk to the REST api so perhaps someone will volunteer some sample
> code.
>
> -kevin