[rt-users] Migration gone awry

Troels Knak-Nielsen troelskn at gmail.com
Mon Apr 30 07:17:16 EDT 2012


Thanks. rt-validator did indeed balk, but recreating the internal groups
didn't solve the problem.

Anyway - As a workaround, we just created new tickets and merged the faulty
tickets into the newly created one and it appears to work.

-- 
troels

On 25 April 2012 15:03, Thomas Sibley <trs at bestpractical.com> wrote:

> On 04/25/2012 04:45 AM, Troels Knak-Nielsen wrote:
> > I know I brought this upon myself, but does any one here have any idea
> > about what is wrong?
>
> You didn't create the internal groups RT uses for roles on a ticket,
> including Owner.  Running rt-validator may be able to fix this up for
> you, but it's likely to not be the only thing that's a little odd in
> your db.
>
> Thomas
>
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