[rt-users] RT intermittently fails to send mails after recent Debian Update

[Nehmer Torben]

Hi there,

the various questions in order:

> Did any perl modules get updated as part of the upgrade?

from dpkg.log:
2012-07-27 15:11:55 upgrade libplack-perl 0.9980-1~bpo60+2 0.9986-1~bpo60+1


> What version of Email::Address is installed?

That would be 1.889 (using the Debian package 1.889-2).

> Please send your Apache config for RT.  

Directives exceeding Apache Standard:

	# RT Include file /etc/request-tracker4/apache-modperl2.conf
	PerlSetEnv RT_SITE_CONFIG /etc/request-tracker4/RT_SiteConfig.pm
	<Location />    
	  SetHandler modperl
	  PerlResponseHandler Plack::Handler::Apache2
	  PerlSetVar psgi_app /usr/share/request-tracker4/libexec/rt-server
	</Location>
	<Location /REST/1.0/NoAuth>
	    Order Allow,Deny
	    Allow from 127.0.0.1
	</Location>
	        
	<Perl>  
	  use Plack::Handler::Apache2;
	  Plack::Handler::Apache2->preload("/usr/share/request-tracker4/libexec/rt-server");
	</Perl>

        Header add X-UA-Compatible "IE=edge"

        # Some CGI Scripts accessing RT directly
        ScriptAlias /cgi-bin/ /usr/local/lib/cgi-bin-rt.cancom.de/
        <Directory "/usr/local/lib/cgi-bin-rt.cancom.de">
                AllowOverride None
                Options +ExecCGI -MultiViews +SymLinksIfOwnerMatch
                Order allow,deny
                Allow from all
        </Directory>
        <Location /cgi-bin/>
            SetHandler perl-script
            PerlResponseHandler ModPerl::Registry
        </Location>



Best regards,
Torben Nehmer
-------
Torben Nehmer
Diplom Informatiker (FH)
Business System Developer
CANCOM Deutschland GmbH
Messerschmittstr. 20
89343 Scheppach
Germany
Tel.: +49 8225 - 996-1118
Fax: +49 8225 - 996-41118
torben.nehmer at cancom.de
www.cancom.de
CANCOM Deutschland GmbH
Sitz der Gesellschaft: Jettingen-Scheppach
HRB 10653 Memmingen
Geschäftsführer: Martin Mayr, Tobias Hörmann
Diese E-Mail und alle mitgesendeten Dateien sind vertraulich und ausschließlich für den Gebrauch durch den Empfänger bestimmt! 
This e-mail and any files transmitted with it are confidential intended solely for the use of the addressee!