[rt-users] Automatic email reminders

Thomas Sibley trs at bestpractical.com
Wed Aug 1 13:37:52 EDT 2012

On 08/01/2012 09:59 AM, Chris Robison wrote:
> We are using the latest RT build. Is there a built in function that
> alerts when a ticket due date has passed?

You can do that pretty easily with rt-crontool and a simple template.


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