[rt-users] rt-users Digest, Vol 101, Issue 9

[Wolfram Huettermann]

On 08/08/12 18:00, rt-users-request at lists.bestpractical.com 
wrote:------------------------------ Message: 4 Date: Wed, 8 Aug 2012 
09:56:50 -0500 From: Aaron Zuercher <aaron.techgeeks at gmail.com> To: RT 
Users <rt-users at lists.bestpractical.com> Subject: [rt-users] queue 
disabled but still getting tickets Message-ID: 
<CAAwtLFJQ656-2qr7xt8os=s_PF0tN+59C0P4cW6=7pJd5cNtCw at mail.gmail.com> 
Content-Type: text/plain; charset="iso-8859-1" I have disabled one of my 
queues to prevent new ticket submission but new tickets are still 
showing up. How to I stop this? I don't want to remove the queue because 
I want to reopen it in a month. I disabled it by going to TOOLS > CONFIG 
 > QUEUES and unchecking enabled box. Thanks, Aaron -------------- next 
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rt-users Digest, Vol 101, Issue 9 ****************************************

Hello Aaron,

how are the tickets being created? Otherwise I cannot help you,

Greetings,

Wolfram